Frequently asked questions about general dental coverage
Does Dr. Steve Mocrae accept dental payment directly from insurance companies?
Yes, we accept insurance payments directly. Most insurance companies allow this. Having your dental fees paid directly to the dentist allows you to keep your own personal finances for other expenses like grocery bills, mortgage payments, or vacation plans.
Do all insurance companies pay 100% of dental fees?
Although some insurance companies do cover 100% of all dental care, most insurance companies have plan limits. The limit can be in the form of percentage of fee covered, deductible, maximum allowance per year, fee guide limitations, or only covering select services. Simply contact our office and speak to Jeannie, she will help you determine your insurance coverage for any dental treatment you have in mind.
How does the yearly maximum work on my dental insurance?
Most insurance companies have a yearly maximum allowance. This is the maximum amount that the insurance company will pay in a given calendar year for dental treatment. Common maximum values typically range between one to two thousand dollars, but can be as low as five hundred dollars for students. The yearly maximum usually starts at the beginning of the calendar year, January 1st, but can vary. Some maximums start the date you received your insurance for your employment. Contact our office and speak to Jeannie, she will help you determine your insurance coverage by contacting your provider.
Frequently asked questions about the Healthy Smiles program
Does Dr. Steve Mocrae accept the Healthy Smiles program as dental coverage?
Although many dentists in Barrie limit or do not accept the Healthy Smiles dental care program, we are more than happy to help any child under the program keep smiling. Simply contact us to book your appointment and we will help guide you through the process. It is important to bring your Healthy Smiles information card with you to each appointment.
What services are covered under the Healthy Smiles program for my child?
The Healthy Smiles program usually covers the costs for the following treatments: checkup and x-rays, all dental fillings, basic teeth cleaning, root canals, and tooth extractions. Even if you have dental coverage, the program will help cover any balance remaining after the insurance payment.
Is my child treatment covered by Healthy Smiles?
Please see our Healthy Smiles page for more information.
If my child has Healthy Smiles coverage, does Dr. Steve Mocrae use different materials or procedures for them as opposed to patients with regular or no insurance?
No, at our clinic all checkups, x-rays, fillings, basic dental cleanings, root canals, and tooth extractions are conducted using the same materials and procedures. This is without exception, regardless of the type of insurance coverage or if the patient has no insurance at all.
Do I have to fill out the insurance form and send it in myself?
No, at our clinic we do most of the paperwork for you.
Are Healthy Smiles patient appointments booked differently?
No, Dr. Steve Mocrae books patients weekly Wednesday through Saturday. General anesthesia is usually booked on Mondays. Appointments are booked the same regardless of the type of insurance or if you have no insurance at all.
How is Dr. Steve Mocrae with children?
Dr. Mocrae himself has nine children and has been catering to children’s needs in the office for three decades. He takes great care and pride in making sure children feel comfortable in and out of the dental chair.
My child has a physical disability and/or anxiety that requires general anesthesia for dentistry. Is that procedure available for Healthy Smiles patients?
Yes, we provide full general anesthesia if needed. In our experience, it is typically covered 100% by the Healthy Smiles program. We are a fully certified general anesthesia dental office.
Frequently asked questions about the Ontario Disability Support Program (ODSP):
Does Dr. Steve Mocrae accept the ODSP program as dental coverage?
Although many dentists in Barrie limit do not accept the ODSP dental care program,we are happy to take care of ODSP patient needs. Simply contact us to book your appointment and bring your ODSP information card with you.
What services are covered for myself and my children?
In our experience, the ODSP program fully covers the costs of:
- Checkup and x-rays
- All teeth fillings
- Basic dental cleanings
- Root canals
- Tooth extractions
For dentures, we must send an estimate to the health unit. They assess each patient’s needs on an individual basis. Often, they will approve a denture treatment and cover about 60% of the costs.
If I’m an ODSP patient, does Dr. Steve Mocrae use different materials or procedures for me as opposed to patients with regular or no Insurance?
No, at our office we use the same materials and procedures regardless of whether the patient has a certain type of dental coverage or none at all.
Do I have to fill out the Insurance form and send it in myself?
No, we will do most of the paperwork for you in our office.
Are ODSP patient appointments booked differently for Dr. Steve Mocrae’s services?
No, we book patients weekly Wednesday through Saturday. Appointments are booked the same regardless of the type of dental coverage.
Due to my disability I have a physical condition and/or anxiety that requires general anesthesia for dentistry. Is that procedure available for adult ODSP patients?
We do provide general anesthesia in our fully certified office. In our experience, ODSP typically covers this for most patients.